Business Analytics Group Manager

The Business Analytics Group Manager position is an Individual Contributor role responsible for a number of activities in support of the Technology Services team mandate.  Technology Services is responsible for implementing new versions of the My Audit business application used by Internal Audit (IA) as well as providing Helpdesk Support for My Audit and other IA systems.  A key responsibility of this position is to ensure that any new functionality implemented in My Audit has taken into account the user experience and will allow users to be as efficient as possible using the system.  The person in this role will also be involved to a lesser degree in Vendor and Financial management related to the application.  In addition, the role includes a coordination aspect of governance and control activities across the three teams that make up Technology Services.

Responsibilities:

• Collaborate with IA staff to continuously improve the My Audit experience for new users.  This includes reviewing and ensuring that all new My Audit enhancements have taken into account user experience and efficiency.
• Point person for senior stakeholder updates, communications, and escalation assistance
• Presentations – Develop presentation and content generation as needed such as BRCC slides
• Vendor Management – Main point of contact for application vendor relationship
  • As part of this, help push the IA agenda within the vendor framework to ensure our specific needs are part of their Roadmap
  • Identify relevance of new features to strategic priorities
• Financial Management
  • Contracts with application vendor
  • GFT financial activities
• PTS Activities – Coordinate PTS related activities related to My Audit
• Horizontal coordination across the 3 Technology Services teams – Operational, Strategic and Helpdesk, as applicable.
• Provide oversight that applicable Governance Activities are being followed across the 3 Technology Services teams
• Provide oversight that the Controls in place for the 3 Technology Services teams are operating effectively

Qualifications:

• BA/BS or equivalent in Information Systems or Accounting/Information Systems
• Experience in a related role with proven abilities in taking responsibility for concurrently executing a portfolio of high-quality deliverables to stakeholders according to strict timetables
• At least 10 years business experience in a corporate environment
• At least 3-4 years of Audit Experience preferred
• Excellent writing skills
• Experience developing and analyzing business requirements and functional requirements
• Experience in developing system instructional documentation for users
• This individual must be an articulate and effective communicator, both orally and in writing
• Strong interpersonal skills for interfacing with all levels of internal and external audit staff and management.
• Good understanding of the application System Development Life Cycle
• Experience with a GRC Technology solution (e.g.  MetricStream, OpenPages, etc.) would be an advantage

Education:

• Bachelor's degree/University degree or equivalent experience

#NAMInternalAudit

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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