Data Planning Analytics Capacity Planner- VP - Hybrid

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Job Description:

The Operational Excellence (OE) group sits in the Enterprise Operations and Technology organization. Our team is responsible for designing and delivering new strategies and tools to assist enterprise-wide Operations groups to articulate their performance at delivering against Citi’s objectives. To deliver these objectives we work with leaders across PBWM, CSS and ICG Operations with a total influence across 80,000 employees. The Data & Analytics team, within OE, consists of 3 streams, Operational Metrics, Data, and Dashboarding. The team’s focus is delivering business functionality – providing Enterprise Operations with the data to make effective decision making, balancing efficiency, risk, and client experience, streamlining operations by automating processes from beginning to end, reducing manual touch points, and creating simpler processes across the firm.

Operations undergoing rapid infrastructure transformation and we spend a significant amount of time designing forward thinking, smart technologies, and applied intelligence to understand, optimize and simplify these processes, reimagining the way we communicate with one another to become more efficient.

This Data Planning Analytics Capacity Planner will play a key role to support the Data & Analytics pillar within the OE organization, will work closely with Operations, Technology, Transformation, and Risk & Controls groups across all sectors of the bank (i.e., ICG, PBWM, and CSS Operations) to ensure tangible results aligned to the firm’s strategic priorities. The priority for this roll will be the strategic build of Capacity Planning frameworks through the Planning Analytics tool (PAW):

Key responsibilities include:

• Innovative Data Modeling: You'll be instrumental in translating complex business requirements into scalable, robust data models that power critical initiatives like capacity modeling and process mining, shaping the future of our operations.

• Architecting Data Excellence: You'll design forward-thinking data architectures and guide their implementation for enterprise-level initiatives, incorporating rules-based, configurable data processes that drive our strategic priorities.

• Data Strategy Development: Contribute to the development of the organization's data strategy, providing insights and recommendations on how data can drive business growth and operational efficiency.

• Innovative Data Solutions: Act as a driving force for innovation by researching and implementing emerging data technologies and solutions that enhance our data capabilities and support strategic initiatives.

• Mastery of Data Logic: Your expertise will shine as you craft complex stored procedures, enhance existing database code, and fine-tune queries, ensuring top-notch performance and reliability, even with intricate data structures.

• End-to-End Ownership: Take charge of the entire development process, from analysis and design to testing and implementation. Your support will extend to assisting business users and setting operating standards that keep us at the forefront.

• Autonomy and Mentorship: Operate with a high level of autonomy, providing valuable insights as a subject matter expert to senior stakeholders and mentorship to junior analysts.

• Business Leadership: Lead requirements discussions with business team to inform optimum strategic approaches for data structure and dev builds.

• Cross-functional Collaboration: Foster collaboration across departments, working closely with Data Scientists, Business Analysts, and other stakeholders to create holistic data-driven solutions.

• Problem Solving: Address complex data-related challenges with creative and effective solutions, enabling the organization to overcome obstacles and achieve its objectives.

• Documentation and Knowledge Sharing: Maintain thorough documentation of data models, processes, and best practices while actively sharing knowledge within the team and the broader organization.

Requirements/Qualifications:

• Years of Experience; At least 5 plus years of relevant experience in Data Engineering.

• Required skill : IBM planning analytics experience

• Motivated; Proactive, studious and tenacious self-starter.

• Data Prowess: Proven hands-on experience in data modeling, database architecture, and administration, along with a knack for data analytics and data science, complemented by proficiency in MS Excel.

• Database Proficiency: Strong expertise in Oracle database PL/SQL and data analytics for large databases, including experience with ETL tools, preferably Talend.

• Performance Optimization: A track record of excelling in query performance tuning and database optimization, particularly with complex datasets.

• Scripting Skills: Proficiency in scripting languages such as Python and Linux shell, with exposure to various database technologies like Snowflake, Teradata, and Starburst.

• Data Reporting: Familiarity with data reporting / Creation of visualizations and integration of analytics into existing platforms and analysis using tools like Tableau.

Educational : A bachelor’s degree in computer science or computer Engineering is required, and a Master's degree is a plus.

Additional information may be found at www.citigroup.com| Twitter: @Citi | YouTube: www.youtube.com/citi| Blog: http://blog.citigroup.com| Facebook: www.facebook.com/citi| LinkedIn: www.linkedin.com/company/citi.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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