Regulatory & Exam Management Officer - HR

This position is part of the Human Resources (HR) regulatory management team formed to lead HR’s end-to-end regulatory issue lifecycle.  This role will be part of the HR Chief Administrative Office and help ensure timely response to regulatory requests and exam responses and help effective oversight of program success and sustainment in addition to effective management of regulatory efforts across the HR community and the Accountability, Culture and Talent (ACT) program.

The ideal candidate will be an excellent people leader with strong initiative, able to deal with write responses for various audiences including Board and senior management.  The candidate is also able to manage ambiguity and multi-task, analytical, strong process and detail orientation, high degree of collaboration and influence and enjoys driving results and meeting established deadlines.

Key Responsibilities:

• Lead responses to regulatory requests and exam responses.
• Ensure close coordination and partnership with the Citi CAO Transformation, Regulatory Management and other key stakeholders to align deliverables and timelines to external and internal requirements.
• Develop and oversee management cadences within the ACT program group to leverage work and spot interdependencies across the team.
• Lead the focus on continuously identifying improvement opportunities in the team operating model, partnering across the organization to implement change. Drive process simplification and continuous improvement.
• Engage with 2nd lines of defense, Internal Audit, HR Risk and Controls and Compliance on the closure of milestones, Corrective Action plans (CAPs) and associated regulatory presentations and deliverables.
• Partner across the HR / ACT program leads on overall program needs and interdependencies across programs.
• Participate in ad-hoc projects and meetings as required.

Qualifications:

• Bachelor’s or master’s degree in business or related field
• Experience in managing regulatory meetings, requests, and exams
• Strong attention to detail and ability to deliver in a fast-paced environment with tight deadlines
• Demonstrates consistent track record of having worked as a Regulatory Engagement Manager or Project Manager, with accompanying proficiency using iCAPs/Citi’s Risk and Control platform, SharePoint,
• Ability to drive execution while keeping focus on the big picture; able to connect the dots across multiple pieces of work
• Strong ability to manage multiple projects and stakeholders concurrently with program management experience
• Able to excel in a dynamic, fluid and continuously changing environment; proven ability to effectively prioritize and execute tasks, independently and collaboratively
• Ability to analyze data and prepare reports/ recommendations supported by strong analytical and critical thinking skills

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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