Client Risk Assessment and Control Design - C16

Citi’s Wealth business serves the needs of clients across the entire wealth spectrum. It has been created by combining the Wealth Management businesses across Citi Global Consumer Bank and Citi Private Bank.  It serves over 500,000 clients through its global footprint in Asia, EMEA, Mexico, and North America. 

Wealth delivers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking.  By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth spectrum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals.

The Client Risk Assessment and Control Design Managing Director will be responsible for leading a senior team that identifies assesses risks and designs effective mitigation plans with front line teams across client segments.  This role will report to the Head of Wealth Controls and Enterprise Risk Management.

Key Accountabilities

• Lead a team of Senior Control professionals supporting members of the Wealth Leadership team with assessment of operational, compliance and reputational risks and the design of effective controls to support business growth and expansion agenda. 
• Lead quantitative and qualitative assessments of significance and likelihood of risks in key client/ banker processes including onboarding, KYC and client servicing ensuring compliance applicable global/ local regulations.  Take an end-to-end view to drive greater integration and simplification of risk and controls across global client facing Wealth teams.
• Effectively partner with business leaders to strengthen their ability to make data driven impactful decisions, policy / process improvements, and structure and operationalize controls.
• Proactively identify opportunities to improve risk management effectiveness and client experience, while identifying and developing plans to mitigate emerging risks and issues.
• Driving the harmonization, enhancement, and greater integration of Wealth policies, standards, procedures, leading appropriate levels of alignment across client segments/ regions.
• Drive large global controls transformation / redesign initiatives to drive greater integration in practices across large cross functional segment/ region teams directly and through influence.
• Develop and drive credible plans to identify root causes and remediate issues/ regulatory findings, working with cross functional leaders across Wealth.
• Support enhancements to the Material Risk Inventory process for operational, compliance and reputational risks, also guiding the development of non-financial stress testing scenarios
• Enable the redesign of Wealth Controls toward shared capabilities teams.
• Attract and retain top talent, building a strongly engaged team.
• Lead significant client related regulatory interactions across the globe, including items related to regulatory commitments made at the Citi-wide level with Wealth impact.
• Drive robust data driven process to proactively prepare for on internal audit, risk / compliance reviews and regulatory exams in client related areas. 
• Significant Wealth Management Team interactions and Governance Committee presentations.
• Foster effective partnerships with internal Control Functions and external constituencies, including regulators, community and advocacy groups, and industry/trade associations.
• Drive awareness around activities with the CBNA legal vehicle and Wealth-operated CBNA subsidiaries; maintain processes for appropriate management and escalation of issues including to the CBNA CEO.

Qualifications

• Bachelor's degree required. Relevant advanced qualifications (e.g., JD, MBA, CFA, FRM) preferred.
• 20+ years of leadership experience in large global financial firms.
• Global Financial experience with demonstrated ability to assess the significance and likelihood of risks related to UHNW/ HNW clients/ banker related processes.
• Deep understanding of US regulations including BSA/ AML, FATCA, OWS, Data Privacy, Reg 9/ Fiduciary and requirements, with global experience in key Wealth Markets (Hong Kong, Singapore, Switzerland, UAE) preferred.
• Proven ability to demonstrate a growth mindset and achieve results in challenging situations.
• Track record of operating successfully in a complex and highly regulated business environment.
• Demonstrated ability to drive customer journey improvements with enhanced controls.
• Ability to manage a global team, motivating and engaging senior control professionals.
• Experience driving results through influence / thought leadership and a structured approach across cross functional teams.
• Knowledge of best practices in Operational Risk, Compliance, Credit and Financial Operations.
• Advanced analytical ability, asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.
• Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Ability to measure and assess the impact of stress shocks including fat-tailed risks.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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