USPB Cards Financial Crimes Policy Adherence Analyst

The Financial Crimes Policy Adherence Analyst is responsible for leading AML/KYC Policy initiatives for Cards Business.  This role will be responsible for driving end to end solutions by managing root cause analysis in close partnership with business risk managers (Branded Cards and Retail Services), Compliance, Operations and Technology partners and leading them through to execution. Additionally, this role will have responsibility for ensuring all processes executed in support of USPB Cards Business, regardless of function, have appropriate governance and controls in place to evidence compliance with applicable regulations such as Bank Secrecy Act, PATRIOT Act, as well as applicable Citi Policies.  This position serves as a partner to AML Compliance as well as Cards Business, AML audit, and policy partners. This role manages specific activity to include corrective action planning/tracking, project management, impact assessment and implementation plan oversight for USPB Cards Business.

Responsibilities:

• Manage all identified issues and work with Business, Compliance, Operations and Technology teams to actively identify new AML/KYC policy gaps
• Manage the initial and ongoing communication, escalation, and resolution process through standardized communication routines and tools
• Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business in order to create action plans that provide resolution and ensure policy adherence 
• Manage execution of KYC policy related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timelines
• Provide updates to all levels of senior management on issues and remediation plans related to the CIP program
• Collaborate with multiple compliance groups, business teams, technology and infrastructure teams to identify the root cause and create action-plans for resolution
• Champion efforts to get project requests drafted to resolve gaps to ultimately retire manual workarounds
• Partner with the project group to get the project requests prioritized
• Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure

Qualifications:

• 6-10 years of direct, relevant experience in financial service operations, control, compliance, audit, or regulatory management. 
• Deep functional knowledge of the USPB Cards industries and applicable AML KYC rules, regulations, policies, and processes with preferred knowledge of and experience with Citi Anti-Money Laundering (AML) and Sanctions programs.
• Superior organizational skills, with proven ability to successfully manage multiple and concurrent priorities while working independently or with little supervision. 
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.
• Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with a strong ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners. 
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business. 
• Pragmatic problem-solver, forward thinker with independence of thought and strong critical thinking skills
• Excellent verbal and written communication skills

Education:

• Bachelor’s/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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