Labor Relations Manager

Team/Role Overview

The Labour Relations Manager accomplishes results through the management of professional team(s) and department(s). It integrates subject matter and industry expertise within a defined area and contributes to standards around which others will operate. The role requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Will require basic commercial awareness and developed communication and diplomacy skills in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. The role has responsibility for volume, quality, timeliness and delivery of end results of an area and may have responsibility for planning, budgeting and policy formulation within area of expertise. This role will be involved in short-term resource planning and have full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

What you’ll do

• Implement the organisation's employee relations strategy to minimize the negative impact of individual employee grievances or collective labour disputes.
• Coordinate employee and labour relations programs to ensure compliance with policies and practices.
• Support the country HR officer and the organisation with local HR projects.
• Liaise with managers, employees, and their representatives to investigate and resolve grievances and develop strategies to prevent their recurrence to maintain a productive and harmonious workplace.
• Ensure all employer-employee relationships in the organisation comply with collective agreements, individual employment contracts, regulations, laws, and the organisation's employment policies and standards.
• Analyse and interpret bargaining trends and issues, as well as standards, regulations, and laws to understand their impact on the organisation.
• Represent management in negotiations and dispute resolution with employees, unions, employer bodies, government agencies, labour relations authorities, and other agencies to protect the organization's interests.
• Support local & regional teams with HR employee life cycle events and processes.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
• All other duties as assigned.

What we’ll need from you

• Management of HR employee life cycle events and processes
• Experience with staff representatives / union
• Conduct of complex HR / Employee Relations matters (investigations, process of termination etc.)
• Experience with international environment

Education:

Bachelors/University degree, Master’s degree (Human Resources and/or Employment law) preferred

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